Refund & Return Policy

RETURN POLICY

Last updated

February 5. 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your payment. Please allow at least 14 days from the receipt of your item to process your .

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.

● Please follow instruction manual before use.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@queenstar.com.pk